Contact GPT Transcribe
Stuck on a transcription, spotted something broken, or want a feature that is not here yet? This is the way through.
Email us
It reaches a person, not a ticket queue. Tell us the file, the setting, and what happened instead of what you expected — that is usually enough to solve it in one reply.
support@gpt-transcribe.orgMessages are answered oldest first, normally inside a day or two.
Things worth writing in about
Running a transcription
- A job that will not start, or sits there unfinished
- Trouble getting a file, recording, or media link in
- Something wrong in the TXT, SRT, DOCX, or JSON you got back
- Minutes, invoices, and anything account-related
Coverage and capabilities
- A feature you keep wishing were here
- A language or accent that is not holding up
- Poor results on one particular kind of recording
- Where the product is heading next
Your data
- Where your recordings go and how long they stay
- Removing your data
- Anything unclear in our policies
- Disclosing a security problem
Questions we get a lot
How accurate are the transcripts?
GPT Transcribe runs OpenAI's Whisper model, which performs well across 100+ languages. What you get in practice still depends on recording quality, how clearly people speak, and how much noise is in the room.
Which file types can I transcribe?
Audio and video both go in the same slot — MP3, WAV, M4A and MP4 among the common ones — plus anything you record in the page or pull in from a media link.
Where does my audio end up?
It is processed to produce your transcript, and that is the end of it: no resale, no training data. The Privacy Policy sets out retention in full.
Is there really a free tier?
Yes — every new account starts with free transcription minutes, enough to run a real recording end to end. Beyond that you can subscribe or buy a one-off credit pack; the Pricing page lists what each tier includes.
How many languages does it handle?
Over a hundred — English, Spanish, French, German, Portuguese, Chinese and Japanese among them — and Whisper can identify which one it is hearing without being told.
How long we take
A day or two, typically
This is a small team; a message sent on Saturday will likely be answered on Monday.
Got a recording to run?
Sign in, point it at your first recording, and read the text back a moment later. Free minutes are waiting on the account.